Home/Competencies/Training & Workshops
06 — Competencies

Training & Workshops

Delivering practical knowledge — from awareness training to your own internal auditor qualification.

In many companies, the effectiveness of quality management depends less on missing processes than on a lack of understanding across the wider organization. Standard requirements are not truly lived, methods like FMEA or 8D are only partially applied, and internal audits remain a mere formality without real insight. Practical training and workshops close exactly this gap – tailored to your processes, not generic textbook cases.

This pays off economically. Well-trained staff lower the cost of poor quality, reduce rework, and speed up audits, because employees understand requirements correctly from the outset. Experience shows that the investment in training is significantly lower than the follow-on cost of recurring quality problems caused by a lack of methodological knowledge. Scope and format – from a compact awareness session to a multi-day auditor qualification – are tailored individually to the target group and need.

This builds lasting knowledge in-house instead of relying on one-off external support – and with your own trained internal auditors, dependence on external audit capacity in your supplier audit program also decreases over the long term.

Modular Structure

Three stages, independently bookable

1

Awareness & Foundation Training

Compact foundational training
  • Half-day to full-day format
  • For employees without a QM role
  • Practical rather than technical jargon
2

Tools & Methods Training

Core tools training
  • FMEA, 8D, APQP & SPC
  • Working on your own real cases
  • Ready-to-use templates
3

Internal Auditor Qualification

Building your own auditors
  • Per ISO 9001 / VDA 6.3
  • With practice audits & coaching
  • Building your own audit capacity

Not a sequential staged model, but three independent training formats — freely combinable as needed.

The training formats can be booked independently of one another and tailored modularly to your organization's needs.

In Detail

The three modules in detail

Goal, target group, and service components of each module — each module can be commissioned independently.

01

Module 1: Awareness & Foundation Training

Goal

Embedding basic quality awareness and standard understanding across the wider workforce.

Target group

Employees without a dedicated QM role who make quality-relevant decisions in day-to-day operations — for example in production, purchasing, sales, or as new hires.

Service components

  • Compact training formats on QM fundamentals and standard requirements (e.g. ISO 9001, IATF 16949) – in person or virtual
  • Content tailored to the target group, free of jargon, with practical examples from your own company
  • Integration into existing onboarding processes for new employees
  • Attendance records and knowledge checks to document training effectiveness
  • Short refresher formats for standard revisions or recurring audit findings
02

Module 2: Methods Training

Goal

Ensuring confident, practical command of key QM methods in day-to-day work.

Target group

Employees from quality, development, production, and purchasing who are expected to apply core tools independently.

Service components

  • Hands-on training on FMEA, the 8D methodology, APQP/PPAP, and statistical process control (SPC)
  • Working on real cases from your own company instead of generic textbook examples
  • Providing templates, checklists, and tool templates for immediate use after the training
  • Optional deep-dives into individual methods depending on need and participants' maturity
  • Assessing success through a final practical case
03

Module 3: Internal Auditor Qualification

Goal

Building your own qualified pool of internal auditors for system and process audits.

Target group

Companies that want to conduct internal audits independently and in compliance with standards in the future, without permanent reliance on external auditors.

Service components

  • Internal auditor qualification per ISO 9001 / IATF 16949 / VDA 6.3, including examination and questioning technique
  • Practical training audits with direct feedback and on-the-job coaching
  • Establishing consistent assessment standards and documentation requirements for the internal audit program
  • Optional support for the first independently conducted audits
  • Refresher and deep-dive training to maintain auditor qualification

Does this topic fit your situation?

Let's clarify, without obligation, which module fits your needs.

Get in touch now View all competencies