Qualität verständlich

Topics to download

The topics are also published on LinkedIn every Monday. Here you will find each topic as a PDF.

Topic 1

Management system: What is behind it?

A management system puts a company's rules into clear order: Who decides what? How do orders run? How do we deal with errors?

Your self-checkWould your operation keep running if your most experienced employee were absent for a week?
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Topic 2

Context of the organization: What does it mean?

No company operates in a vacuum. Customers, laws and markets act from outside. Inside the company, skilled staff, know-how, technology and ways of working shape everyday life.

Your self-checkCan your management describe what influences your company from outside and inside?
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Topic 3

Internal and external issues: Where is the difference?

External issues come from outside, such as laws, market situation or customer requests. Internal issues lie within the company: qualification, machines, processes and cooperation.

Your self-checkWhen did you last discuss your issues together in the management meeting?
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Template

Turtle diagram: template for describing a process

One page for describing a process: input, process steps, output as well as resources, responsible persons, documents, indicators, risks and opportunities.

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Guide

Defence sector as an additional line of business?

Identify existing strengths, clarify potential requirements and structure the initial effort assessment. A two-page guide for industrial companies exploring an additional market.

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Questions about these topics?

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